Configure iOS profiles

Related Video: OS Profile Management

Create profile in Apple Configurator 2

Apple Configurator 2 (AC2) lets an admin configure aspects of an iOS device that are not currently available through KACE Cloud, such as cell network settings. This setup also lets device admins distribute a configuration profile for any feature available through AC2 to any iOS device enrolled in MDM without having to physically tether the devices to a Mac.

The new AC2 profile will have a unique identifier and can be saved as a .mobileconfig file to your local device. It can then be added directly to a specific device or to the Vendor Profile library for future use.

For full instructions on how to create a profile in AC2, please see Apple Configuration 2 Help.

Create new vendor profile

The former iOS Profiles library has been combined with the Microsoft 365 library to create the new Vendor Profiles library.

In KACE Cloud:

  1. Go to the Libraries tab.
  2. Select Vendor Profiles
  3. Click +Add New, then Apple Profile.
  4. Upload the .mobileconfig file.

Once your Apple profile is added, you can deploy it to devices using policies.

Deploy profile from file to device

  1. Go to the Devices tab.
  2. Select one or more iOS device names from the list.
  3. In the right panel, choose Vendor Profiles.
  4. Click +Add.
  5. Select the Upload tab, then browse to find the .mobileconfig file(s) generated by AC2.

The configurations contained in the profile will then appear on the device(s).

An admin can choose to view only the profiles that are shown in the library. Some profiles are already installed on a device and show up in KACE Cloud during the enrollment process, so they are not part of the library. These profiles are protected and cannot be modified or removed by the KACE Cloud admin. If a combination of library profiles and non-library profiles are selected for removal, an error message will notify an admin that the non-library profiles cannot be removed by this action.

Deploy profile from Library to device

  1. Go to the Devices tab.
  2. Select one or more iOS device names from the list.
  3. In the right panel, choose Vendor Profiles.
  4. Click +Add.
  5. Select the From Library tab.
  6. Select existing profile(s) from the list, then click Apply to Device.

Deploy profile from Library to device using policies

  1. Select the Policies tab in top navigation.
  2. Complete one of the following steps:
    • To create a policy, click Add New.
    • To edit an existing policy, click the policy to open the policy details.
  3. In the Applies To section, select one or more labels associated with target devices. For more details about labels, see Using labels to group similar items.
  4. In the right pane, in the Resources tab, click Add Resources to open the drop-down list, and then click Vendor Profiles to open a dialog.
  5. Slide the Link toggle to link/unlink the Vendor Profile.
    1. To link the Vendor Profile to policy, slide the Link toggle to right. The color of the toggle changes to green indicating the resource is linked.
    2. To unlink a previously linked Vendor Profile, slide the Link toggle to left. The color of the toggle changes to red indicating the resource is unlinked.
  6. (Optional) In the Options column, click the icon to open Resource Options dialog. Select one of the following Compliance Type:
    1. Include - Select this option to include the resource when determining the compliance status.

      NOTE: By default, all the Resources in a policy are included in compliance checks.

    2. Exclude - Select this option to exclude the Resource when determining the compliance status.
  7. Click Add Resources to associate the item to the policy. You can view the resource in the Resources pane.
  8. Click Push Resource to deploy the added resources to the target devices or users.

    9. For more information about policies, see Using policies to manage device configurations.

NOTE: Apple allows multiple Vendor Profiles to be linked to a device.

View profile details

  1. Go to the Devices tab.
  2. Select one or more iOS device names from the list.
  3. In the right panel, choose Vendor Profiles.
  4. Select a profile name from the list, then click View Details.

Remove profile from Library

  1. Go to the Libraries tab.
  2. Click the Vendor Profiles icon.
  3. Select one or more profile names from the list.
  4. In the right panel, click Remove.

The profile is removed from the library and from the devices to which it has already been deployed.

Remove profile from device

  1. Go to the Devices tab.
  2. Select one or more iOS device names from the list.
  3. In the right panel, choose Vendor Profiles.
  4. Select a profile or profiles, then click Remove.

If a combination of library profiles and non-library profiles are selected for removal, an error message appears, indicating that the non-library profiles are protected and cannot be removed by this action.